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Tell Lolo where you are going, how many nights, and what you are doing. The list builds itself; you adjust from there.
Where are you going, for how long, and what's on the agenda?
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Be specific — black dress shoes, toothpaste, Arlo food. Tap + or speak. Voice understands quantities: say "two black shirts" and it fills in qty 2.
Three days at Babylonstoren in the Cape Winelands, followed by a private game drive at Aquila and a return through the Cape Peninsula. All transfers vetted private vehicles. Private dinner on the estate terrace arranged for night four.
Total investment
Flights, accommodation, transfers, all Lolo services
$24,800
What would you like adjusted?
Upcoming
South Africa
12 nights · May 10–22
Departs in 11 days
Breakfast incl.Room upgradeShield active
Confirmed · Tap to view full itinerary
Kenya
8 nights · August
4 months away · Deposit paid
Private aviationDog-friendly
In progress
Past trips
Maldives
7 nights · Jan 2026
Completed · Jan 8–15
Trip journal sent5 nights Soneva
View memories and debrief
Japan
10 nights · Sept 2025
Completed · Sep 3–13
Trip journal sent
View memories and debrief
Plan a new trip
S
Sarah
Passport Elite
Profile depth
42%
About you
Preferred name
Sarah
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Address me as
Not set
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Decision style
Not set — e.g. "Give me 2–3 options" or "Just tell me"
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Travel pace
Not set — e.g. slow mornings, packed days
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Air travel
First class or business class only
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Ground transport
Private car service — Lolo always arranges
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Charter / private air
Not set — e.g. preferred for remote or special legs
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Cruises / yachts
Not set — e.g. open to it, expedition preferred
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Surprises
Not set — do you love them or need to know everything?
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Travel preferences
Seat
Window (dep) · Aisle (return)
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Room temperature
68°F / 20°C
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Pillows
Not set — e.g. firm, 4 pillows, 2 on chair
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Transfer mood
Not set — e.g. silent driver, music off
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Airport lounge
Not set — e.g. straight to lounge, boards last
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Food and drink
Dietary
No shellfish
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Coffee order
Not set — this sets up every morning of your trip
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Wine and spirits
Not set — e.g. Burgundy Pinot, mezcal not tequila
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Dining style
Not set — e.g. Michelin always, local wins, long dinners
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Flowers
Not set — any allergies or scent preferences?
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Your party
Traveling with
James and Arlo (Vizsla)
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Needs and ages
Not set — list everyone traveling, ages, any needs
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Activities
Not set — safari, food, culture, shopping, wellness?
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Occasion
Not set — honeymoon, birthday, anniversary, family trip?
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Important dates
Birthday
March 14
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Anniversary
June 7
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What Lolo should always know
Notes
"I need 30 minutes alone when we arrive before anything starts."
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Billing and payments
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Pay balance →
No outstanding balance.
Invoice history
No invoices yet.
All invoices emailed at each transaction and archived here.
Download all as PDF
Wire instructions
Reference this code in your wire memo so we can match your payment immediately:
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Copy instructions
Once you send the wire, your Hospitality Manager will reconcile and confirm by email.
Lolo Shield
Protection for every trip
Your coverage tier
Shield Essential
Destination safety brief, passport and visa tracking, 24-hour Lolo line, emergency contacts, local contact at destination.
Included with Passport membership
Shield Plus
Everything in Essential, plus cyber security brief for every international trip, medical evacuation coverage, real-time flight monitoring and proactive rebooking, claims recovery.
Add to your membership — ask your advisor
Shield Elite
Everything in Plus, plus discreet security detail coordination, elevated-risk destination protocol, priority 24-hour response team, and family office coordination for complex multi-party travel.
By arrangement — contact your advisor
Before you go
Destination intelligence brief
Entry requirements, current safety conditions, cultural notes, currency, and what to expect on arrival — from on-the-ground contacts, not a guidebook. Delivered 72 hours before departure.
Cyber security briefing
Unsecured Wi-Fi risks, device security abroad, charging station hazards, and digital exposure at your destination. Automatic on every international trip.
Passport and visa tracking
All passports on file. Entry requirements checked per destination. Flagged nine months before any expiry.
While you are there
Local contact in your phone
A vetted local contact saved to your phone before you land — one call away for anything, any hour.
24-hour Lolo line
Lolo is always reachable. A disruption, a property issue, a medical question, an emergency — one message and someone responds. Always.
Real-time itinerary monitoring
Lolo watches your flights. Delays and rebookings are handled before you land confused. Your downstream reservations adjust automatically.
After you return
Claims recovery
If something went wrong — a missed connection, a property that didn't deliver, a disrupted tour — Lolo manages the claim from submission through resolution. No recovery, no fee.
Add Shield to this trip
Every Lolo trip can include enhanced Shield coverage. Talk to your advisor about what level is right for your destination and party.
Request Shield upgrade →
Services
Concierge
Spa, restaurants, activities, anything at all
Insurance
Coverage, policy, claims recovery
Active
Passport & Visas
Documents, expiry tracking, entry requirements
Ship ahead
Send luggage and gifts before you arrive
Quick requests
Spa appointment
Book a treatment at your property
Restaurant reservation
A table for a specific evening
Activity or excursion
Wine tour, cooking class, game drive
Animal care for Arlo
Vet, boarding, walking, special needs
Shopping experience
Local markets, private stylist, artisans
Special occasion
Birthday, anniversary, proposal, surprise
Or tell us directly
What can we arrange for you? Tell us anything — restaurant, spa, an experience, a surprise, or anything Arlo needs.
Current coverage — South Africa trip
Policy status
Active
Confirmed
Coverage type
Comprehensive + CFAR + Medical evacuation
Coverage period
May 9 – May 23, 2026
Trip value covered
$24,800
Medical evacuation
Included — unlimited medevac coverage
Arlo
Pet included in policy
Claims recovery
If anything goes wrong — a missed connection, a cancelled flight, a property shortfall — Lolo manages the claim from submission through resolution. You do not deal with the insurer. We do. No recovery, no fee.
Passport — Sarah London
Nationality
United States
Expiry
March 2029
Valid
South Africa entry
No visa required — up to 90 days
Clear
Passport — James
Expiry
November 2027
Valid
South Africa entry
No visa required
Clear
Kenya — August trip
Visa required
eVisa — required before departure
Action needed
Lolo will handle the eVisa application for both travelers. We will need a copy of your passport photo page. Please upload via the documents section or reply to your advisor.
Ship to destination
Ship home
Shipping TO Babylonstoren — arrives before you do
Items shipped ahead arrive at the property before you do. Nothing extra to carry. Lolo coordinates the shipment and confirms delivery.
Wine purchases from the estate
Ship home
Gifts for family
Ship home
Heavy luggage
Carry
Ship ahead
Lolo coordinates both directions — shipping items TO your destination before you arrive, and shipping purchases HOME after. Quoted per shipment before confirming. Nothing arrives late, nothing gets lost.
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Lolo Travels · Curated itinerary
South Africa
12 nights · May 10 – May 22, 2026 · 2 travelers
BreakfastRoom upgrade$100 creditShield active
Day 1Arrival — Cape TownSat May 10
14:35
Land CPT Confirmed
Delta 201 · Business class · Seat 4A · Lolo monitoring